Typical orders take 5-8 business days (Monday-Friday) to print, after proof approval.

You will automatically receive an email with tracking information upon shipment. You can view shipment status and
tracking # in your customer account here. If you believe there is an issue with your order shipment, please contact us at
hello@thestickybrand.com and one of our customer service representatives will assist.

If your package is damaged, lost or stolen and you purchased shipping protection at check out click here. If you did not purchase shipping protection click here. To learn more about Sticky Brand package protection by Navidium click here.

Please visit your customer account here to approve or request changes to your proof and view order status.

Email us at hello@thestickybrand.com and one of our customer service representatives will help update your order.

We know that nothing is more frustrating than an order missing an item. Please click here to notify a member of our support
team to resolve the issue.

If you have received an order and believe there has been an error with the printing or an issue with the quality, please click here
to notify a member of our support team to resolve the issue.

We don't offer phone support because we truly believe it wouldn't be possible to provide the same effective help over the phone. By keeping our support online we can instantly view your account and other information so we can troubleshoot effectively, without putting you on hold.

Furthermore, our online support keeps detailed records in one place. This ensures nothing gets lost in translation. We'll always have access to revious support items, so you won't have to repeat questions.

Our Customer Support team members are real, friendly humans. We love answering questions, solving problems, and helping you make the best
stickers.

If you are selling your stickers as products and can supply us with a valid reseller certificate(*), we can change your account status to exempt. Please email your reseller certificate or your 501(c) status documentation to accounting@thestickybrand.com

(*)NOTE: Your reseller certificate is different from your sales and use tax certificate. You can download a blank reseller certificate from your state website. Please incl. the following vendor information when completing the form:

Sticky Brand
66 Bowdoin Street
South Burlington, VT 05403

Once we have received your exemption certificate(s), your account will be updated within 1-3 business day. Please note that we cannot remove sales tax on orders places prior to your account tax status change.

Contact us via email at hello@thestickybrand.com to get a custom quote for international shipping.

We will send you a digital proof with cutlines and final artwork for you to approve before you confirm your order for printing. 

For inquiries about wholesale pricing please contact us at orders@thestickybrand.com

We accept JPG, GIF, PNG, BMP, PDF, AI, SVG, TIFF, and PSD file types.

Bombproof stickers are a proprietary, dual layer material combination, printed with an ultra high resolution digital printer and feature permanent adhesive vinyl with an optically clear outer protective laminate.  Bombproof stickers are engineered to withstand abrasion, UV damage, cold weather, chemicals, road salt and will stick and last 6-8 years outdoors when properly applied to a clean solid surface.

We offer samples for the majority of our products. You can order a Sticky Brand sample pack here. If you would like to order a custom sample using your artwork contact us directly for cost and availability by using the contact form. 

We can print wall graphics at up to 48” wide and up to the length of a roll (150 ft.) if printing a full pattern graphic.  For projects consisting of multiple wall graphics at different sizes please send us all artwork and dimensions so we can find the best solution for you.

Our wall graphics can be printed on removable or permanent adhesive based material upon request. We recommend using our permanent adhesive Bombproof material with Matte finish for wall graphics for ease of application and long lasting application.  In some cases paint may be damaged when removing wall graphics depending on the quality of paint to which the graphic is applied. Wall graphics removed slowly and carefully can usually do so without causing damage.

We can print on the backside of stickers. Please contact us at orders@thestickybrand.com or use our contact form for a quote.

We can print stickers up to 50" x 1800" (150 ft.) but can vary based on the type of sticker material.

We can print stickers up to 50" x 1800" (150 ft.) but can vary based on the type of sticker material.

Our website displays the total cost for all items up to 10,000 units. There are no additional charges beyond what we display during the ordering process, aside from tax and shipping cost if applicable. For orders over 10,000 units please contact our sales team at orders@thestickybrand.com

Yes, we can cut your sticker exactly to your design for no additional charge. So, design away.

Kiss-cutting means the edge of each sticker is cut by a sharp metal knife but the cut does not penetrate the sticker’s backing so they arrive on a small sheet and the sticker can be easily pulled off.

Our custom magnets are 15 mils (0.38 mm)

All of our magnets are weatherproof. However we recommend removing car door magnets before entering a car wash. The water pressure and brushes can be strong enough to remove the magnets from your vehicle.

No. Magnets will not do any damage to your car's paint. Car magnets will shield the paint beneath them from UV sun rays and fading. It is recommended to occasionally remove car magnets from the vehicle per our care instructions so the area has some sun exposure.